Privacy Policy

We are committed to protecting your personal information when you use Woofside Dog Grooming services. In this section we explain how we ensure that your privacy is respected and protected.

Why we handle personal information

We need to collect your personal information so that we can provide you with the full range of our services. Information such as name, address, email and contact number is collected for the following purposes:

• To ensure we have relevant information about you and your pet to provide services and support
• To provide appointment reminder notifications
• To be able to contact our website visitors and clients with general or personalised service-related notices and promotional messages
• To comply with any applicable laws and regulations

Our Systems

No personal data is stored on the website. Our website links to a third party hosted system called Savvy Pet Spa where all registration, customer and pet details are stored.  Their Privacy Policy can be found here: 

Marketing Messages

If you are currently receiving service messages or marketing communications from Woofside Dog Grooming and no longer wish to do so, please let us know by contacting lisa@ woofside.co.uk. 

Sharing personal information

We do not sell your personal information to anyone. We don't share your personal information with any third parties unless they are required by law.

Protecting your personal information

Your privacy is very important to Woofside Dog Grooming, and we take all necessary measures to ensure your personal information is properly protected and secured. This includes having appropriate technical and operational arrangements to secure your information. Woofside Dog Grooming will never send an unsolicited message asking you to provide your password, financial details or other sensitive information by email or through a link. Links will only be sent in response to an appointment booking request.

Data collected will not be held for longer than is necessary for the purposes we have obtained it for.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect & how we use it.

The Woofside Dog Grooming considers and coordinate responses to requests and complaints from anyone whose personal data is processed by Woofside Dog Grooming. You can email lisa@woofside.co.uk with any concerns or queries.